Shipping policy

Shipping Policy

At Bunon – The House of Comfort, operated by Ayaat Enterprises, we aim to deliver your order safely and conveniently.

Order Processing
Orders are generally processed within 1–2 business days after order confirmation. Orders placed on Sundays or public holidays may be processed on the next working day.

Delivery Time
Estimated delivery is generally 3–10 business days after dispatch, depending on the delivery location and courier service. Delivery to remote locations may take additional time.

Shipping Charges
Applicable shipping charges, if any, will be displayed at checkout before you complete your purchase.

Order Tracking
Once your order has been shipped, tracking information will be provided where available so that you can follow the delivery status of your order.

Delivery Delays
Delivery times are estimates and may occasionally be affected by courier delays, weather conditions, public holidays, high order volumes, or other circumstances beyond our control.

Incorrect or Incomplete Address
Customers are requested to provide a complete and accurate delivery address and contact details. Bunon will not be responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.

Damaged or Incorrect Product
If you receive a damaged, defective, or incorrect product, please contact us promptly after delivery with your order details and clear photographs of the product and packaging. We will assist you according to our Return and Refund Policy.

Contact Us
For questions regarding shipping or delivery, please contact us through the contact details provided on our website.